Credits
Understanding the credit system on Hirechain
Referrals work in recruitment because of reputation. Every time you create a referral, you put your name and reputation on the line. Here's how we've built that into Hirechain.
What are referral credits?
When you refer a candidate to a job on Hirechain it costs you 1 credit. This means if you start with 5 referral credits, you can make 5 referrals before you run out.
However, you also earn credits back depending on how good your referrals are.
How do I get more referral credits?
The best way to get more credits is to make great referrals. When you create or accept a referral, it is sent to Hirechain for review. When our team reviews it, they will update its status to one of the following which in turn will increase or decrease your credit balance.
| Status | Outcome |
|---|---|
| Client Review | +2 - You get your credit back plus an additional as the candidate was forwarded to the client. |
| Hirechain Shortlisted | +1 - You get your credit back. Hirechain has shortlisted the candidate pending client feedback on existing pipeline. |
| Hirechain Pass | +1 - You get your credit back. Hirechain has decided to pass on the referral and it will not be progressing. This could be because stronger candidates are coming through. |
| Hirechain Rejected | -1 - You lose one credit. The candidate was not quite suitable but was not close enough that we do not consider them to be completely unsuitable. |
| Unsuitable Candidate | -5 - You lose 5 credits. The candidate was referred with incomplete information or clearly does not meet the hiring criteria. |
| Withdrawn (No Consent Given) | -5 - You lose 5 credits. If the candidate reports to us that you referred them without their permission you will lose 5 credits and potentially access to Hirechain. |
If you consistently make great referrals, you should never run out of credits. You may run out if you are waiting for us to review a new referral, but please bear in mind that our team always processes these as quickly as they can.
What happens if I run out of credits?
Your credit balance will reset every 7 days.
There is currently no way for us to manually increase your credit balance, but it will reset every 7 days to the balance associated with your tier, which is detailed in the Tiers page.